Help Center

Get help with using Pookie4U

  • Creating an account - Sign up with your email and set a secure password
  • Adding important dates - Navigate to the calendar section to add anniversaries, birthdays, and special occasions
  • Enabling notifications - Go to Settings > Notifications to customize your reminder preferences
  • Completing daily tasks - Check your dashboard for new tasks each day and mark them complete
  • Viewing point balance - Your current points are displayed on the home screen and in your profile
  • Using AI gift finder - Navigate to the Gift Finder section, enter preferences and budget to get personalized suggestions
  • Redeeming rewards - Once you reach 1000 points, visit the Rewards section to claim your prize
  • Password reset - Click "Forgot Password" on the login screen and follow the email instructions
  • App not syncing - Ensure you have a stable internet connection and try pulling down to refresh
  • Points not updating - Points may take up to 24 hours to reflect after completing tasks
  • Reminder issues - Check notification permissions in your device settings and app settings

Still Need Help?

For unresolved issues, contact our support team